Responsible Gaming — Play Smart, Stay in Control at lodbd

18+ Age Restriction Policy

lodbd operates exclusively as an 18+ platform. Gambling is intended solely for adults who are legally permitted to participate in online gaming under the laws and regulations applicable to them. We take our age verification obligations seriously, and no individual under the age of 18 is permitted to register an account, deposit funds, or participate in any game or betting market on the lodbd platform.

During the registration process, every player is required to confirm that they are aged 18 or above. lodbd further applies Know Your Customer (KYC) verification procedures, which include identity document checks, to confirm the age of players before processing withdrawals and at any point during the player lifecycle where age verification is deemed necessary. Players who are found to have misrepresented their age will have their accounts closed and any winnings forfeited.

lodbd will never direct advertising or promotional content towards individuals who are, or who may appear to be, under the age of 18. Our marketing materials and platform design are targeted exclusively at adults in Bangladesh who have chosen to engage with online casino and sports betting entertainment.

Understanding Problem Gambling

The vast majority of people who gamble on lodbd do so as a form of entertainment — they set a budget, enjoy the experience, and walk away when that budget is spent. However, for a small number of individuals, gambling can develop into a compulsive behaviour that causes genuine harm to their finances, relationships, and mental wellbeing. Understanding the nature of problem gambling is the first step towards addressing it.

Problem gambling — sometimes called gambling disorder — is characterised by the inability to control the urge to gamble despite negative consequences. It is not a sign of moral weakness or lack of willpower. It is a recognised behavioural condition that responds well to early intervention, professional support, and the use of practical tools such as those provided on this page.

lodbd wants every player to gamble for the right reasons. Gambling should never be seen as a way to earn income, to recover losses, or to escape from personal problems. Every outcome on the lodbd platform — whether in a cricket betting market, a live casino game, or a slot machine — is governed by certified random number generation. No strategy or pattern of play can guarantee a win. The house edge ensures that over the long term, gambling results in a net expenditure for most players. Playing with funds you can genuinely afford to lose, with full acceptance of this reality, is the foundation of responsible gambling.

Deposit and Wagering Limits

Deposit limits are one of the most effective responsible gaming tools available. By placing a hard cap on the amount you can add to your lodbd account within a given time period, you remove the possibility of impulsive overspending in the heat of a gaming session. lodbd provides three deposit limit timeframes, each independently configurable:

• Daily deposit limit: The maximum amount in Bangladeshi Taka (BDT) that you can deposit across all payment methods — bKash, Nagad, Rocket, Upay, Visa, Mastercard — within a single calendar day (midnight to midnight, Bangladesh Standard Time, UTC+6).
• Weekly deposit limit: The cumulative maximum deposit amount across a rolling 7-day window. This is useful for players who do not gamble every day but want to cap their weekly expenditure.
• Monthly deposit limit: The cumulative maximum deposit amount within a calendar month. Monthly limits give you the broadest view of your spending and are recommended as a baseline control for all lodbd players.

To set or modify your deposit limits, log in to your lodbd account and navigate to the Responsible Gaming section of your account settings. Limit reductions take effect immediately and cannot be reversed until the current period ends. Limit increases are subject to a mandatory 24-hour reflection period before they become active — this cooling-off delay is intentional and exists to prevent impulsive decisions made during a losing session.

Time-Out and Cool-Off Features

A time-out is a short-term voluntary break from gambling that gives you space to reassess your relationship with the lodbd platform without the permanence of a full self-exclusion. Time-outs are ideal for players who feel they are spending more time or money on gambling than they intended, but who do not believe their behaviour has reached the level of a serious problem.

During a lodbd time-out, the following protections apply:

• Your account is suspended immediately — you cannot log in, place bets, or access casino games.
• All scheduled or pending deposits are cancelled and any eligible balance can be withdrawn.
• All marketing and promotional communications from lodbd are paused for the duration of the time-out.
• The time-out cannot be cancelled early by the player — the full selected period must elapse before the account is reactivated.

Available time-out periods on lodbd are: 24 hours, 48 hours, 1 week, 2 weeks, 4 weeks, and 6 weeks. To activate a time-out, visit the Responsible Gaming section of your account settings or contact support directly. Time-outs are processed immediately upon request, including on weekends, during public holidays such as Eid ul-Fitr and Eid ul-Adha, and at any hour of the day or night.

Self-Exclusion Tools

Self-exclusion is the most serious responsible gaming measure available on lodbd. It is designed for players who recognise that gambling has become, or is at risk of becoming, a significant problem in their lives. By requesting self-exclusion, you are asking lodbd to close your account and take technical measures to prevent you from opening a new one for the duration of your chosen exclusion period.

Self-exclusion periods available on lodbd are: 6 months, 1 year, 3 years, 5 years, and permanent exclusion. Permanent exclusion cannot be reversed under any circumstances. All other periods have a minimum of 6 months and require a formal request to reopen the account once the period ends — reactivation is not automatic.

To request self-exclusion, follow these steps:

1. Log in to your lodbd account and navigate to Account Settings, then select Responsible Gaming.
2. Choose "Self-Exclusion" from the available tools and select your preferred exclusion period.
3. Confirm your identity with your registered email address and a one-time verification code sent to your registered mobile number.
4. Review and confirm your self-exclusion request. The exclusion takes effect within 24 hours of confirmation.
5. You will receive an email confirmation that your account has been closed and your exclusion period has begun. Any remaining balance will be returned to your verified payment method within 5 business days.

Alternatively, if you are unable to log in or would prefer to request self-exclusion through our support team, email [email protected] with the subject line "Self-Exclusion Request". Our team will process your request with priority and without requiring any reason or explanation from you.

Recognising the Warning Signs

Problem gambling rarely announces itself clearly. It tends to develop gradually, and many people are unaware that their relationship with gambling has become unhealthy until it has already caused significant harm. The following warning signs — drawn from internationally recognised responsible gambling frameworks — may indicate that gambling has stopped being entertainment and has become a problem.

If you recognise two or more of these signs in yourself or in someone close to you, we encourage you to take immediate action. The tools described in this page are a good starting point, but professional support from a trained counsellor is often the most effective path forward. Please see Section 8 for contact information and guidance on how to reach the lodbd support team and external help services.

Safer Gambling Tips

Whether you are a new player exploring the lodbd cricket betting markets for the first time during the BPL season, or a regular slots player, the following practical habits can help you maintain a healthy and enjoyable gambling experience over the long term.

• Set a strict budget before you start. Decide in advance the maximum amount in BDT you are willing to spend in a session, and treat it as an entertainment cost — similar to a cinema ticket or a meal out. Once that amount is spent, stop.
• Never gamble with borrowed money. Do not use funds transferred from bKash, Nagad, or Rocket that belong to someone else, and do not take out loans or cash advances to fund gambling.
• Accept losses as the cost of entertainment. No game on the lodbd platform is guaranteed to produce a win. Variance is a built-in feature of casino games and sports betting. Accepting the possibility of losing before you start is the single most important mindset shift in responsible gambling.
• Take regular breaks. Use lodbd's session time limit and reality check features to remind yourself to step away from the screen. Stand up, get some water, and return to your day before resuming, if at all.
• Balance gambling with other activities. Gambling works best as one of many leisure activities — not the only one. Maintaining strong social connections, hobbies, exercise routines, and professional goals keeps gambling in its proper place as occasional entertainment.
• Do not gamble when emotionally distressed. Gambling under emotional stress — following an argument, a bad day at work, or a financial setback — dramatically increases the risk of impulsive, regrettable decisions. Log out, take care of your wellbeing, and return to the platform only when you are in a calm and rational state.
• Keep track of your gambling record. Your lodbd account dashboard provides a full transaction and gameplay history. Review this regularly — at least once a month — to assess whether your spending is in line with your original intentions.

Getting Help and Contacting Support

If you feel that gambling is becoming a problem — or if someone close to you is concerned about their gambling — please do not hesitate to reach out. Seeking help is a sign of strength, not weakness. lodbd's support team is trained to handle responsible gaming requests with empathy, discretion, and urgency. No account action related to responsible gaming will ever be delayed, deprioritised, or refused.

To contact lodbd's responsible gaming support team, use the following channel. Our team is available 24 hours a day, 7 days a week, including all public holidays observed in Bangladesh.

lodbd reviews its responsible gaming policies and player protection tools on a regular basis. This page was last updated on 1 January 2026. If you have a suggestion for improving lodbd's responsible gaming provisions, please share it with us at [email protected] — player feedback directly shapes our approach to safer gambling.